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The Commons as a New Sector of Value-Creation
Tue, 04/22/2008 - 00:00
The following essay is adapted from remarks that David Bollier gave on April 12, 2008, at a conference, Economies of the Commons: Strategies for Sustainable Access and Creative Reuse of Images and Sounds Online sponsored by the De Balie Centre for Culture and Politics, in Amsterdam, The Netherlands.
Let me start with a bit of wisdom I once picked up from Thomas Berry, an historian of cultures, who has said, “The universe is the communion of subjects, not a collection of objects.”
Consider this the epigraph for my talk because it encapsulates the monumental shift that I believe we are undergoing. I believe we are moving into a new kind of cultural if not economic reality. We are moving away from a world organized around centralized control, strict intellectual property rights and hierarchies of credentialed experts, to a radically different order. The new order is predicated upon open access, decentralized participation, and cheap and easy sharing.
cc license by, nc, sa Tranquera.org from Flickr http://www.flickr.com/photos/eusoutranquera/2134943963/
This puts it too starkly, but we are living through a shift from a fairly static, stable order focused on things to an order that is highly dynamic and inter-subjective—one that revolves around social relationships and context.
Vietnamese monk Thich Nhat Hanh makes a deceptively simple observation that applies here: “It takes thirty leaves to make the apple,” he said. We in the West are so accustomed to thinking only about the apple that we tend to overlook the leaves, the tree and the ecosystem. We focus on the individual and tangible things that we define as “property.” We have trouble understanding that some of the most important capacities for generating wealth are collective and social in character.
Strangely enough, digital technologies are forcing us to recognize the power of the collective and social. The results are terribly unsettling to established institutions and people in power. Just look at the gnashing of teeth that we see in the film industry, recorded music, journalism and many other industries. Venerable market structures are now under siege. A vast army of talented amateurs is challenging professionals. Cultural norms and expectations are changing.
There are many ways to interpret what’s going on, but this evening, I want to offer a critique that helps explain why the disruption that we are experiencing is ultimately a hopeful development. I also want to suggest ways that we might fortify the socially beneficial aspects of current trends.
The New Commons
For me, a lot comes into focus if we look through the prism of the commons. I believe the commons is an increasingly powerful new sector of value-creation that we are just beginning to understand. The word “sector” is a bit misleading, because it implies a separate arena of activity or public policy. But in truth, the commons bleeds into the activities of both markets and government. And it offers a different way of knowing and being—a different epistemology, a different metaphysics even—than those of modern industrial culture. But that’s a much longer story.
For my purposes tonight, the point to emphasize is that online commons can be incredibly generative. They have given us the remarkable rise of GNU Linux and thousands of other open source projects. Perhaps the biggest commons of our time is Wikipedia, a wondrous cultural phenomenon that now has more than nine million articles in more than 250 languages. We are seeing the free advertising service, Craigslist, compete with the classified advertising of daily newspapers in dozens of cities.
We are seeing a renaissance of amateur photography blossom on Flickr. Besides hosting tens of millions of photos, Flickr recently started the Flickr Commons to host huge archival collections of photos held by the U.S. Library of Congress and the Australia’s Powerhouse Museum. Well before this latest gambit, the Internet Archives and the Prelinger Archives pioneered open-access archives to make priceless swaths of history available to everyone.
Meanwhile, many academic disciplines are bypassing commercial journals and moving to open-access publishing formats; there are now more than 3,200 open-access scholarly journals. The open education resources movement is burgeoning with such projects as the OpenCourseWare model pioneered by MIT (now emulated by dozens of universities); open curriculum projects hosted by Rice University’s Connexions project; the One Laptop Per Child initiative that is bringing inexpensive laptops to children in developing nations; and open textbooks that make high-quality books available to schoolchildren in the South.
The Science Commons has launched a number of very exciting projects to make scientific databases interoperable, and to invent new research commons for neuroscience, anthropology, marine biology and other fields. Open business models that draw upon the collective intelligence of users on open networks are demonstrating more powerful, resilient and profitable business strategies. There are literally thousands of other projects out there, most of them little known, that are delivering significant value for the commoners.
This challenge may involve partnerships with government and dealings with the marketplace. But let us start by recognizing and honoring the sovereignty of the commons as a separate category of value-creation, and work from there. Otherwise, we will squander a rich opportunity.
Many people assume, for example, that the best course of action is to monetize the socially created value of the commons. But in many instances, monetizing an online community can destroy it. It converts the free citizens of the commons into mere consumers—isolated, passive, disengaged. This changes the very identity of an online community. It turns a commons into a market.
Monetizing the commons can eat away at the social trust and open sharing that is the engine of value-creation. It can allow free riders to appropriate socially created value for themselves. Richard Stallman invented the General Public License for free software to deal with this very issue, and it is a key reason why GNU Linux exists today. The Creative Commons licenses, in their own way, also attempt to prevent enclosures of the commons—the classic process by which shared wealth is turned into a privately controlled market asset.
So my first point is the importance of recognizing the commons as a distinct sector for creating value. It can be difficult to recognize this reality because we don’t have an agreed-upon language or taxonomy for talking about the value-proposition of the commons. The phenomenon is still too novel.
For many people, it is difficult to accept that value can exist without the sanction of money or private property rights—that value that is intangible and unquantifiable can actually matter. Cold, hard cash is nearly always seen as more valuable than something as amorphous and non-physical as an online community.
The Public Domain Morphs into the Commons
How did socially created value come to be seen as valuable? It all comes back to open networks, of course. The Internet is the Ã¼ber-commons — the grand infrastructure that has enabled an unprecedented new era of sharing and collective action. It has facilitated the rise of countless self-organized communities and new technologies to manage social relationships.
Thanks to the fantastic drop in costs of computing power, memory storage and telecommunications—and the open protocols of the Internet, which allow these capacities to be shared—digital information that once was locked up in ice can now flow like water. It can more easily flow to where it is most needed — to people who can add to information, and interact with it and improve it, in the manner of free and open source software. People can interact on accessible global platforms at a nearly zero incremental cost. This is profoundly transforming the central nervous system of modern life.
Recall, ten or fifteen years ago, we used to regard the public domain as a wasteland. When you talked about the public domain, this is the image that used to come to mind—a dusty attic. A neglected place where you dumped old government documents, antiquated curiosities that no one wants to buy, and plain old junk. If the public domain were valuable, went the thinking, why, someone would make some money out of it! But since no one was getting rich off the public domain, it was reasonable to conclude that it was indeed worthless.
Open networks have changed this. They have made the public domain highly generative. In fact, the realm formerly known as the public domain is now overflowing with new creativity and content. This is primarily because “the people formerly known as the audience,” as media scholar Jay Rosen puts it, have acquired the capacities to be active participants in their own culture. Through Web 2.0 software platforms, it is supremely easy for dispersed, unorganized people to come together to share, to cooperate and to collectively initiative new projects. The result? The public domain, once regarded as a wasteland, has become a fertile paradise…. a commons.
There is no “tragedy of the commons” in online commons. That’s because the creative works and information that we post on the Web are not—as economists put it—depletable or rivalrous. They can’t be used up. Moreover, the participation of more people not only doesn’t use up an online resource, it creates more value! There is a cornucopia of the commons.
What’s really interesting is how open networks are transforming markets by enabling talented amateurs, hackers, and other irregulars to pioneer innovations that established markets reject as too risky or unpromising. If you look at some of the biggest innovations out there—Linux, Wikipedia, Facebook, major political websites—they were started by zealous individuals or sub-cultures working on the margins. Major corporations have come to realize that hackers, oddballs and entrepreneurs are the people who will lead us into the future.
The commons sanctions idiosyncratic experimentation and creativity that is often too risky and costly for most markets to undertake. This is one of the key ways in which communities of social trust out-perform the market and corporate bureaucracies. The commons doesn’t have the expensive overhead or imperative to be marketable. The commons can afford to be flexible and customizable, especially to local needs. It has great appeal because it tends to be more culturally authentic than broadcast networks and Hollywood studios that cater to large, lowest-common-denominator audiences.
So now the giant institutions of government and business are scrambling to capture the value that comes through what many business analysts are calling “decentralized co-creation.” Large multinationals and even the commercial software industry have embraced free and open source software. The U.S. Central Intelligence Agency has started its own Wikipedia-inspired “Intellipedia” to consolidate information from a dozen intelligence-gathering agencies.
Major advertisers now invite Internet users to create ads for them. Large pharmaceutical companies are using networked collaboration to develop new drugs. The BBC and Reuters now solicit news from their readers. In Korea, the sixth most popular news outlet is Ohmynews, which uses 36,000 citizen-journalists to write up to 20 online stories a day. And so on.
In his book, The Wealth of Networks, Professor Yochai Benkler has developed some brilliant theoretical insights into why online commons can be so generative. He has explained, for example, that peer production is best achieved if a particular task is modular (meaning a complex project can be broken into discrete parts), “granular” (meaning it doesn’t take much investment for an individual to participate), and does not cost a lot to integrate the results. Clay Shirky, in his just-released book, Here Comes Everyone: The Power of Organizing Without Organizations, describes how open networks reverse the usual sequence of “filter, then publish,” by making it easy to “publish, then filter.” This means a high failure rate and a lot of junk gets published—but it also means that the successes that emerge have significant social support.
The Great Value Shift
I call these epochal changes in economic and cultural production The Great Value Shift. In the networked environment that is becoming pervasive, we are being forced to recognize that markets—or at least, traditional hierarchical institutions such as the corporation—do not have a monopoly on the ability to generate value.
We don’t fully understand the principles that make some online commons generative and others not. And to be honest, we are sometimes too infatuated with the almost magical powers of Web 2.0 platforms. Online voting or ratings, for example, do not necessarily yield collective intelligence. When a minor league baseball team in the United States invited its fans to manage the team through online voting, it was disastrous. The decisions of supposedly “smart mobs” can result in collective stupidity. Certain functions require sophisticated expertise, courageous leadership or executive decisionmaking.
Having said this, we do know that many of our mental maps are terribly outdate—and that new concepts and language are desperately needed. One set of mental shackles that we must escape is the orthodox economic narrative about wealth-creation. This framework regards the market as the only serious vehicle for generating wealth. Wealth is supposedly created by rational, utility-maximizing individuals, whose self-interested bartering for material gain in the marketplace is seen as the essence of “progress.”
By contrast, it is evident that a great many Web 2.0 platforms have created enormous value by coordinating all sorts of decentralized talent that can only thrive in communities of social trust — places where you can contribute to something larger than yourself, build a reputation, and make an impact.
The renegade economist Karl Polanyi once wrote about the “Great Transformation”—the point in economic history, in the 19th Century, when market activity began to take on a life of its own, and acquire such dominant power, that it began to supplant social traditions, community, religion and morality. What we are seeing today, as more of commerce and culture migrate online, is a re-humanizing of economic theory. The Great Transformation is being reversed.
There is a growing recognition that social values and practices can be highly influential forces in value-creation. Standard market economics, with its focus on quantification, cannot adequately explain why people contribute prodigiously to free software, Wikipedia, Facebook and YouTube and countless other online sites, without any compensation. When the Brazilian government brought computers and Internet connections to rural villages that had never seen them, the first impulse of villagers was not to make illicit downloads. Their first impulse was to upload their own music and art — to share.
To me, this suggests the need for more robust types of economic models—ones that rely upon behavioral economics, complexity theory, and the socio-political principles of commons scholarship pioneered by Elinor Ostrom. In the online world, we are increasingly seeing that the price system of the market is too crude an instrument for communicating what has value and what truly mobilizes human talent. The commons is a conceptual space in which to begin a new discussion, a place to develop a new vector of analysis.
Sustaining the Commons Over the Long Term
One of the key themes of this conference is how to develop sustainable strategies to support the emerging bodies of public knowledge. I believe our first responsibility is to recognize the commons sector as a new and significant sector of value-creation in its own right. It is a different sector than the market or government.
If you can acknowledge this fact, then it follows that we should take affirmative steps to preserve the commons and the special types of value that it produces. Let me conclude by suggesting four general strategies.
1. Protect the integrity of the commons. A first principle is that the value created by the commons shall remain within the commons. Or at least, it should not be monetized or appropriated without the consent of the commoners. It has been shown that the commons can be protected through various legal innovations, technological strategies, and social norms.
The GPL, the Creative Commons licenses and the fair use doctrine in copyright law are all legal tools (of varying effectiveness) that help assure that creative contributions to the commons will stay there and be re-usable by others in the future. As Larry Lessig has shown in his book, Code and other writings, technological design can also help assure open access and use. The original TCP/IP protocols for the Internet are an example, as are open technical standards like Open Document Format and open APIs. Finally, social norms and sanctions are immensely powerful tools for protecting the commons. People respect the rules of a community in part because they have a role in making the rules.
But we need to remember that socially created value is not just about productivity and economic output. It is about people hanging out together, enjoying themselves and being generous towards each other. It’s about “human co-presence.” From this perspective, it is something of a metaphysical question to ask how an online commons create value. What is “value,” anyway? That’s a profound question that could lead us to some more humane goals for our economy.
The paradox of a community as the locus of value-creation is that, while it can be highly effective in performing certain tasks, individual performance can be difficult to isolate and measure. Tangible results can also be difficult to measure. The real value of the commons stems from the web of relationships and the unpredictable synergies that result. In a loosely controlled context, it is hard to trace cause-and-effect. The loosely controlled context is precisely what enables certain types of value to emerge in the first place—such as individual self-selection for tasks, passionate engagement, serendipitous discovery, experimental creativity and peer-based recognition of achievement.
From a traditional business perspective, the commons may seem “inefficient.” But its real power stems from being able to amass dispersed and specialized consumer preferences, and then to use this knowledge as the basis for innovation in new business models. In today’s networked environment, that is a major competitive advantage.
Which leads me to my next suggested strategy for protecting the commons….
3. Invent new hybrids that blend the market economy with the commons. The commons and the market need not be adversaries. Nor are they entirely separate spheres. Indeed, I see them as interdependent and synergistic. The problem is that many market players have too much power and are therefore able to enclose the commons, destroying its special value-creating capacities.
Yet it is difficult to balance the very different logic and social dynamics of markets and commons. Conventional market relationships tend to be impersonal, short-term and transactional—while our relationships in a commons are more personal, long-term and enduring. The moral economy of many commons is a gift economy. People freely cooperate and share without keeping strict score of who owes what. To seek a private gain at the expense of the community, or to keep rigorous accounts of credits and debts, destroys the generosity of spirit that animates such commons.
A related tension involves control and trust. Conventional companies like to exercise extreme control over employees and customers, in part because investors want reliable, predictable results. The paradox is that attempts to assert extreme control in a networked environment undermines trust and performance. So if a business wants to reap advantages from open platforms and the commons, it needs to understand that it should strive to cultivate trust, and not dictate behavior.
Notwithstanding these tensions, there are some intriguing commons-based business models out there. MIT professor Eric von Hippel documents many of them in his book Democratizing Innovation. He explains how the most passionate users of sports equipment—in extreme skiing, extreme bicycling, hang-gliding, and more—often generate the most exciting new ideas in sports equipment. Companies that have trusting, engaged relationships with their biggest users enjoy honest, real-time feedback, and thus have the capacity to innovate more rapidly.
Many companies are inventing new business models based on open networks or defined communities of interest. I don’t have time to name or discuss many, but let me just mention a few. There are many familiar open-source business models, such as those pioneered by IBM and Red Hat, which revolve around providing services to users of open-source software. But there are others that use the power of the Internet to publicize books, film and music, in order to sell to people. For example, Magnatune, an online music label lets customers listen to any music for free, and lets them choose how much to pay for an album, starting at $5, with all revenues split 50-50 with the artists. In Brazil, TramaVirtual is a popular platform in Brazil for new music that has acquired such social cachet that it is able to license its trademark to corporate marketers.
If we were to reverse the many enclosures of the commons—so that corporations could not violate the integrity of online communities but could nonetheless build value-added business models “around” them—then we would see a more consumer-responsive and competitive marketplace. If companies were to immerse themselves in the collective intelligence of their customers—in an ongoing, evolving and socially benign way—they will become fierce innovators and competitors. It’s hard to beat a company that is in a “forever beta” mode.
Finally, my fourth suggested strategy for protecting the commons:
4. Government should actively support the commons, just as it supports the market. Government does all sorts of things to help markets function well. It builds infrastructure, pays for courts, provides legal protections, promotes trade, and gives out subsidies, among other benefits. Why shouldn’t government provide similar support to help the commons work well? If the commons can produce value efficiently, in a socially constructive manner, and with benefits to future generations of creators, it certainly deserves as much government support as markets.
Most ideological debates tend to focus on the relative merits of the state versus markets. I consider that a false choice. The commons is a kind of intermediate form of governance and collective provisioning that has its own advantages over large government bureaucracies and impersonal, sometimes-predatory markets. The commons is a voluntary, self-organized social economy that provides important services and goods. It builds social capital. It promotes civic participation. And it often commands greater personal loyalty and moral legitimacy than either governments or markets.
I say it’s time to explore how government can play a more active role in nurturing the commons sector and the type of value that it creates. I can imagine government agencies putting public information and archives online; new laws to recognize the collective interests of a Web community or legal rights in collective content. Government could provide seed money for commons, much as it provides development assistance and R&D support to business. Government could also make sure that its trade and economic policies assure a more humane and eco-friendly balance between markets and commons.
Yet, if it is to be effective, any government involvement in supporting the commons must also maintain a sufficient distance and respect for the commons sector that it does not dominate and control it — and thereby destroy the special value that the commons sector produces.
While some people will see rich business opportunities in recognizing the commons as a new sector of value-creation—and others will see new tools for government—I think the biggest payoffs may be personal, cultural and social. The commons represents an arena in which human beings can organize themselves in more socially engaged and caring ways. As a matter of political philosophy, Yochai Benkler and Helen Nissenbaum have sketched some of the ways in which commons-based peer production contributes to certain virtues—autonomy, independence, liberation; creativity, productivity and industry; benevolence, charity, generosity and altruism; sociability, camaraderie, friendship, cooperation and civic virtue.
If Benkler and Nissenbaum are correct, then naming the commons as a sector of value-creation is only the first step in a much larger and interesting process. There are some rich veins of wealth to be discovered—and invented—in this arena known as the commons. But we have much to learn. If we are going to reap the benefits of this sector of value-creation, we must fortify the existing commons tools that have taken us this far, and invent many new mechanisms of technology, law, economic theory, social practice and cultural understanding.
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